On May 24, Spitch and the British Banking Association (BBA) invite you to participate in a webinar on the advantages of speech technologies for banking. Speech technologies are beginning to have a significant impact on all kinds of the banking business all over the world. For you to benefit most and to facilitate expertise exchange on this topic with bankers from the UK, Switzerland and the international audience, the webinar will be held in English.
If you have not provided your data to Spitch already, please register here.
Agenda:
1. Introduction
2. Customer experience management and speech analytics – Vision 2020
3. Technology trends for seamless omni-channel customer experience
4. Use Cases: NPS improvement, compliance and quality assurance, voice-driven data input
5. Roadmap to Vision 2020
6. Q&As
The webinar begins at 12:00 (GMT+1) and will continue for 1 hour.
