Offni Stelle

• Identify and develop new business opportunities
• Convert leads into profitable opportunities
• Achievement of the assigned sales quota
• Negotiate and finalise contracts with key partners and customers
• Expand existing professional network and profile for the Company
• Communicate with key clients and partners on a regular basis to build awareness of the Company and strengthen relationships
• Provide relevant priorities and product inputs to further product development and support services
• Pre-sale consulting for technical solution, design and support live demo
• Locally responsible for RFI/RFP preparation and submission
• Other job-related services as per Company’s on going needs.

• Exceptional and proven record of successful software-based solution sales
• Strong technical background in NLU, AI and contact centers solutions within the past 2-3 years.
• Expertise in other areas (e.g. telco, finance) is a plus
• Customer and Solution oriented approach
• English mother tongue, other European languages is a plus
• Ability to work autonomously in a distributed international team
• Analytical and planning skills
• Self-motivated and with proactive attitude.

• Work as part of the Lingware team to validate new core functionality, develop new features, and identify new integration opportunities for internal consumption as well as clients and third party platforms.
• Work directly with the solutions architect to develop bespoke speech applications for major clients
• Support and interact with sales on demo and POC development
• Proactively recommend new strategic opportunities for existing solutions
• Help extend and refine Continuous Integration implementation for the Lingware team

• BA/BS degree in Computer Science, Information Systems, or a related software engineering field. Equivalent practical experience will also be considered.
• Experience with one or more of the following programming languages, and willingness to learn about others:
  —Python
  —Javascript (NodeJS)
  —C++
  —Bash/scripting
  
• Software development experience:
  —fluency in Debian/Ubuntu linux standard command line tools
  —git
  —full stack web application development
  
• Ability to help advise clients and non-technical Spitch staff on speech application requirements and/or assess feasibility of project requirements

• Master's degree or PhD in Computer Science, Machine Learning or a related software engineering field.
• Experience with machine learning technologies related to spoken or natural language processing, speech recognition, finite state transducers, language modeling, GRXML grammar parsing or similar.
• Experience with cloud computing platforms:
  —Amazon EC2
  —Linux (Ubuntu, Debian, CentOS)
  —Heroku
  —Twilio
• Experience with one or more of the following frameworks or technologies:
  —FreeSWITCH
  —Kaldi
  —KeystoneJS
  —MongoDB
  —NodeJS
  —OpenFst
  —PostgreSQL
  —Python Tornado
  —Tensorflow, Keras, Torch or similar
• Experience with packaging:
  —Debian/Ubuntu .debs
  —CentOS/Redhat .rpms
  —pip
  —bsx

• Deployment of our Linux based and applications within customer environments at customer’s premises or hosted in the cloud
• Develop and maintain technical project documentation (HLD / LLD)
• Writing of scripts in Python
• Writing project specific deployment tests
• 2nd level support interfacing in house R&D, located at the same office in Zurich
• Support integration with IP telephony and other IT Systems i.e. CRMs
• Support customers and partners with testing and installations
• Ensure system stability through technical maintenance and upgrade, bug fixes, improvements
• Incident, problem, change and capacity management for the deployed applications

• 2-5 years or more IT, IVR and PBX VoIP & SIP technical background
• Proven track record in deployment and support work in a customer facing team
• Experience using Unix/Linux and in programming i.e. python
• Systems administration and partner / customer technical tier 2 support experience
• Fluent in German and English, both written and verbal. French or Italian is a plus
• IVR and Telephony knowledge is an advantage
• Technical part project coordination and consulting skills will help
• Ability to work autonomously in a geographically distributed international team
• Ability and willingness to travel in Switzerland and occasionally Europe
• Self-motivated and able to come up with new ideas

Remuneration: TBD on the basis of the candidate’s track record and qualifications

Employment Conditions: full-time, 3-month probation period applies

What can you expect:

• Work with an upbeat energetic international team, mainly based in Zurich
• Work in a fast growing and technological forefront segment
• Close collaboration with R&D and Sales
• Career path into a Project Coordinator, Client Support Officer or Technical Consultant