News


2017
10
August
2017
10
August
Spitch is presented in the Swiss Artificial Intelligence Startup Map
Spitch is presented in the Swiss Artificial Intelligence Startup Map Spitch, a Swiss based provider of solutions of Automatic Speech Recognition, Voice Biometrics, Voice User Interfaces, and natural language voice data analytics, is included in the Swiss Artificial Intelligence Startup Map presented by Swisscom.
2017
8
August
2017
8
August
Accenture believes in the power of Artificial Intelligence (AI) and Spitch as a part of it
Accenture believes in the power of Artificial Intelligence (AI) and Spitch as a part of it Spitch, the first provider of enterprise-class Natural language Processing (NLP) solutions for the Swiss languages including Swiss German and its many dialects, was referenced as an innovator in the Accenture report "Technology for People: The Era of the Intelligent Enterprise".
2017
1
August
2017
1
August
Spitch is featured in Voice Biometrics Intelliview 2017 Report by Opus Research
Spitch is featured in Voice Biometrics Intelliview 2017 Report by Opus Research Spitch, a Swiss company specializing in Speech Analytics and Spoken Language Technologies, has been included in the Opus Research report "Voice Biometrics Intelliview: Solutions to Optichannel Challenges".
2017
26
July
2017
26
July
BPS-Sberbank's call centre in “smart” style
BPS-Sberbank's call centre in “smart” style Spitch's partner in Russia and CIS, BSS, has completed the phase of a complex project on implementing voice-enabled services in BPS-Sberbank's contact centre. Digital NLP-based solutions helped the bank to increase effectiveness of customer support and, prospectively, to form a united digital services ecosystem.
2017
24
July
2017
24
July
SRF channel airs a story about the distinctions of Swiss German speech recognition
SRF channel airs a story about the distinctions of Swiss German speech recognition The Schweizer Radio und Fernsehen (SRF) channel aired a piece on complexities of the Swiss German dialect recognition and peculiarities of implementing voice applications in Swiss German (Schwiizerdütsch).
2017
3
July
2017
3
July
Spitch supports insurers today for tomorrow’s challenges
Spitch supports insurers today for tomorrow’s challenges Spitch AG, the first provider of enterprise-class Natural language Processing (NLP) solutions for the Swiss languages including Swiss German and its many dialects, hosted an event entitled “Speech technologies for Insurance: exceptional customer service from the first call” at The Widder Hotel in Zurich.
2017
14
June
2017
14
June
SBB Mobile App Timetable understands Swiss-German
SBB Mobile App Timetable understands Swiss-German Spitch, a Swiss company specializing in Speech Analytics and Spoken Language Technologies, announces the successful completion of a project to deliver The SBB Mobile App Timetable, giving users the ability to talk directly to the app in Swiss German (Schwiizerdütsch).
2017
31
May
2017
31
May
Natural Language Processing (NLP) technologies are the future of customer experience
Natural Language Processing (NLP) technologies are the future of customer experience With the support of our partners: Oracle, BSS, ti&m, Xsense – Spitch hosted the event «Speech Technologies: an integrated answer to enhancing customer experience and decreasing operational costs at Westin Palace in Milan on 23 May 2017.
2017
30
May
2017
30
May
Voice solutions: Spitch and Acapela Group join their expertise to create a completely automated Voice-Driven IVR
Voice solutions: Spitch and Acapela Group join their expertise to create a completely automated Voice-Driven IVR Spitch, a Swiss based provider of solutions in Automatic Speech Recognition (ASR), Voice Biometrics, Voice User Interfaces (VUI), and natural language voice data analytics, has concluded a partnership agreement with Acapela Group, a text-to-Speech (TTS) expert.
2017
25
May
2017
25
May
The future is coming by Spitch: An 80% effort reduction and improved accuracy for the production of subtitles from Swiss German to High German
The future is coming by Spitch: An 80% effort reduction and improved accuracy for the production of subtitles from Swiss German to High German The SwissTXT Customer and Partner Event "What's now?" saw Spitch present their fully automated "speech-to-text subtitles" solution.
2017
16
May
2017
16
May
Spitch provides the quickest and easiest way to fulfill regulatory compliance
Spitch provides the quickest and easiest way to fulfill regulatory compliance The growing importance of speech technologies in the Financial Services industry brought together over 40 industry experts from the UK, Switzerland and Italy, among others, to a webinar entitled “The rise and rise of speech analytics: How speech analytics can help deliver meet regulatory requirements” delivered by Spitch in partnership with the British Bankers’ Association (BBA).
2017
11
May
2017
11
May
Spitch AG with the support of Swisscom, Adcubum and ti&m invites you to the event "Speech technologies for Insurance: exceptional customer service from the first call"
Spitch AG with the support of Swisscom, Adcubum and ti&m invites you to the event "Speech technologies for Insurance: exceptional customer service from the first call" Spitch AG, a Swiss-based provider of solutions in Automatic Speech Recognition (ASR), Voice Biometrics, Voice User Interfaces (VUI), and natural language voice data analytics, with the support of Swisscom, Adcubum and ti&m, is glad to invite you to the event “Speech technologies for Insurance: exceptional customer service from the first call” to be held at Widder Hotel in Zurich on 29 June 2017.
2017
28
April
2017
28
April
Spitch invites you to upcoming business webinar "The rise and rise of speech analytics: How speech analytics can help your firm meet its regulatory requirements"
Spitch invites you to upcoming business webinar "The rise and rise of speech analytics: How speech analytics can help your firm meet its regulatory requirements" 11 May 2017 at 10:30am BST (11:30am CET) Spitch in partnership with the BBA will conduct a Business Webinar "The rise and rise of speech analytics: How speech analytics can help your firm meet its regulatory requirements". Following recent feedback and interest, we have pleasure in inviting you to our Business Webinar in cooperation with BBA.
2017
5
April
2017
5
April
Spitch works to continuously improve the skills of its growing international team
Spitch works to continuously improve the skills of its growing international team At the end of March, Spitch conducted a regular team session at its Zurich headquarters. Spitch always pays attention to improving the skills of our growing international team, currently uniting regional UK&I, DACH, and Italy offices.  
2017
4
April
2017
4
April
Spitch invites you to "Speech Technologies: an integrated answer to enhancing customer experience and decreasing operational costs"
Spitch invites you to "Speech Technologies: an integrated answer to enhancing customer experience and decreasing operational costs" Spitch is pleased to host the event "Speech Technologies: an integrated answer to enhancing customer experience and decreasing operational costs", taking place on May 23rd, 2017, at Westin Palace Milano, Piazza della Repubblica 20.
2017
3
April
2017
3
April
Brian Martin joins Spitch team as UK&I Regional Director
Brian Martin joins Spitch team as UK&I Regional Director Spitch is glad to announce that our management team has a new experienced member — Brian Martin, UK&I Regional Director. Brian is responsible for the UK office with a special interest in sales.
2017
27
March
2017
27
March
Spitch was announced by Avaloq as "the most innovative solution of the day!"
Spitch was announced by Avaloq as "the most innovative solution of the day!" Spitch, a Swiss based provider of solutions in Automatic Speech Recognition (ASR), Voice Biometrics, Voice User Interfaces (VUI), and natural language voice data analytics, presented solutions driven by voice for banking at Software Exchange (Client Communication over Digital Channels) Knowledge Group hosted by Avaloq on March 21st.
2017
22
March
2017
22
March
Spitch and audEERING emotion detection solution increases the satisfaction at both ends of the contact centre’s line
Spitch and audEERING emotion detection solution increases the satisfaction at both ends of the contact centre’s line The competence and professionalism of the service agent influences customer satisfaction to a large extent. Spitch together with audEERING integrates novel technologies for the automatic detection of emotions in contact centre environments, which can help to dramatically improve the service quality and the customer satisfaction.
2017
6
March
2017
6
March
Explore Spitch’s solutions driven by voice at Avaloq’s partners event
Explore Spitch’s solutions driven by voice at Avaloq’s partners event Spitch, a Swiss based provider of solutions in Automatic Speech Recognition (ASR), Voice Biometrics, Voice User Interfaces (VUI), and natural language voice data analytics, is glad to announce its participation at «Client Communication over Digital Channels» ― Software Exchange Knowledge Group, hosted by Avaloq on March 21st, 2017.
2017
1
March
2017
1
March
Swiss based, global reach ― Spitch on CCW 2017 in Berlin
Swiss based, global reach ― Spitch on CCW 2017 in Berlin Spitch had the pleasure to welcome several integrators, solution developers, and other partners and enterprise customers at our booth H2B14 at the International Conference and Trade Show on the Customer Service, Communication and Contact Centre Industry to share experiences and discover innovative solutions with Automatic Speech Recognition (ASR), Voice Biometrics, Voice User Interfaces (VUI), and natural language voice data analytics.
2017
14
February
2017
14
February
New Biometric identification solution by Spitch helps contact centres to move towards optimization with a significant business potential
New Biometric identification solution by Spitch helps contact centres to move towards optimization with a significant business potential Spitch, a Swiss based provider of solutions in Automatic Speech Recognition (ASR), Voice Biometrics, Voice User Interfaces (VUI), and natural language voice data analytics, has launched its newest biometric identification solution.
2017
7
February
2017
7
February
Meet Spitch — business benefit voice solutions provider — at CCW 2017 in Berlin
Meet Spitch — business benefit voice solutions provider — at CCW 2017 in Berlin Spitch, a Swiss based provider of solutions in Automatic Speech Recognition (ASR), Voice Biometrics, Voice User Interfaces (VUI), and natural language voice data analytics, is pleased to announce its participation in CCW 2017 — Conference & Trade Show for Customer Service and Contact Centre — at the Estrel Congress Center in Berlin on 21 — 23 February 2017.
2017
31
January
2017
31
January
Spitch presented cutting edge functionality of voice technologies at «ACCELERARE IN CURVA – I Contact Center tra Legal & Social nell’Era del Cloud»
Spitch presented cutting edge functionality of voice technologies at «ACCELERARE IN CURVA – I Contact Center tra Legal & Social nell’Era del Cloud» Spitch had the pleasure and honor of presenting itself at  «ACCELERARE IN CURVA – I Contact Center tra Legal & Social nell’Era del Cloud» in Museo Storico Alfa Romeo, Arese. The event was focused on the changing ecosystem of Contact centres and their interactions with social media and potential Lead Generation opportunities. “Pushing the pedal when on turns” was the slogan of the event and it well represents the current challenges of the call centre world, at a time  when ecommerce seems striving to replace in some way the classic outbound approach. The event gathered around 100 attendees - most of them call centre managers and owners, beyond infrastructure developers and telecommunication services and equipment providers.
2017
30
January
2017
30
January
Survey results indicates that Speaker Identification and Sentiment Analysis are in great demand because of ability to deliver ‘quick wins’ and business value
Survey results indicates that Speaker Identification and Sentiment Analysis are in great demand because of ability to deliver ‘quick wins’ and business value Spitch in partnership with the British Bankers’ Association (the BBA) held a business webinar “Customer Experience for Banks: Can we do better & lower costs by using speech technologies?”. Growing importance of voice technologies in the banking industry around the world gathered together more than one hundred banking industry experts from the UK, Switzerland, Italy, Germany and other European countries.  
2017
27
January
2017
27
January
Spitch presented at Deutsche Telekoms AI Bootcamp as part of their eLiza initiative
Spitch presented at Deutsche Telekoms AI Bootcamp as part of their eLiza initiative On January 18th Spitch presented “Enterprise Speech- and Voice-Recognition” at the AI Bootcamp of Deutsche Telekom at their startup-incubator www.hubraum.com in Berlin; as part of the eLIZA project. More than 100 worldwide AI startup companies were pre-reviewed by the eLIZA team and 12 of the most-promising ones, that are developing solutions in the area of Cognitive Intelligence, Emotional Intelligence, Voice/Speech Recognition and Deep Learning were invited to Berlin.

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